File a claim

Start your claim

The more of this you can fill in now, the faster we can tell you where you stand. Anything you do not have to hand, leave blank — we will chase it.

Filing deadlines are short. Most carrier claims must be filed within nine months of delivery, and concealed damage often has a far tighter window. If your shipment is close to either, call (313) 408-7924 rather than waiting on this form.

Step 1

About you

So we know who we are acting for and how to reach you.

Company name *

First name *

Last name *

Email *

Phone *

Your role in the shipment

Step 2

The shipment

Leave anything blank that you do not have in front of you.

BOL / PRO number (optional)

Carrier (optional)

Ship date (optional)

Delivery date (optional)

Origin (optional)

Destination (optional)

Step 3

The loss

This is the part that decides whether the claim stands up.

Type of loss *

Estimated value (optional)

What documentation do you already have?

Bill of lading (BOL) Delivery receipt Photographs of the damage Commercial invoice Packing list Inspection report Carrier correspondence

What happened? *

Photographs and paperwork can be emailed to h@alkasid.com once we reply. Submitting this form starts a review — it does not file a claim with a carrier. By submitting you agree to our Terms & Conditions and Privacy Policy.